Supply chain management has evolved from its original
purpose. Once, a warehousing firm would receive stock, manage it, and send it
along as per the requirements of clients. Today they are more involved with
their clients. They have a relationship and are proactive about helping clients
be better at what they do.
Most of the time, supply chain management services are
associated with saving money and time. They still do this. Warehouses stock
goods offsite, taking away the need for extra storage space and employees to
take care of it, thus saving firms money. They still load goods onto conveyor
belts into trucks and ship them overseas. In their current incarnation,
however, supply chain companies integrate their knowledge with that of their
customers.
For instance, a small business stays connected by computer
with warehouse data. This enables her to make promises to customers and keep
them. There are x number of items on hand right now. How many will she need if
an item is popular? She can see for herself by accessing the data, updated by
warehousing staff when they pick and pack items for distribution.
There is more. If the warehouse discovers a certain stock
has not been sold for a long time, they can advise their clients of this
situation. When stock is low, they are able to prevent a problem with shortage
by giving the client a heads-up and redress the problem swiftly. They do
something called forecasting which helps their clients stay ahead of the
competition in the area of customer satisfaction.
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